About Chad MacNeil
I've spent much of my career in software support, helping people
solve computer problems and make technology work for them. This has
included supporting applications in the financial, retail and services
industries. Over the years, I've also developed a habit of figuring
things out for myself — building, fixing, automating and improving
systems simply because I enjoy solving problems.
My personal projects have taken me well beyond everyday computer
support, into areas such as Windows services, networking, file systems,
automation, scripting and managing large amounts of data. I've often
become a one-person development team: designing an idea, writing the
software, testing it, working through the problems and eventually
putting the finished result into use.
That combination of professional support experience and hands-on
problem solving is what I bring to the people I help. Whether the
problem is simple or complicated, I enjoy figuring out what is
actually needed and finding a practical way to get there.